Elmatica Appoints New Customer Service Manager


Reading time ( words)

Increase in business and focus on compliance leads to adjustments in the customer service department, for PCB broker Elmatica.

"We have identified an increased demand for customer support and focus in relation to compliance, in particular towards our customers in the defense industry. With Estelle Blocklet stepping up as customer service manager, we strengthen our focus and competence within this field. However, the main focus is still to give our customers the VIP treatment they deserve and further develop our customer service routines," says Vidar Olsen, chief procurement officer.

Blocklet has been with the company for a year and has played an important role in implementing new control systems. 

"With an upturn of customers on all continents and industries, we also see a need for advanced customer service introduction to Elmatica, in regard to communication and integration. Despite her short time with the company, Blocklet has shown herself as a valuable asset by improving existing procedures to provide the quality service and support internally, but first of all towards our customers," says Olsen.

"I am grateful for the increased responsibility and I look forward to further contribute to keep our commitments towards customers and make sure we live up to our motto: Nobody completes your purchasing process better than us," says Customer Service Manager, Estelle Blocklet.

About Elmatica

Elmatica was established in 1971 and is the oldest broker of PCB in the world. Delivering to five continents and 39 countries with over 10 000 orders per year, to small family businesses and companies listed on the stock exchange. With over 46 years experience in the industry, Elmatica has a unique understanding of the market, demand, supply to three continents, compliance and future trends and possibilities of Printed Circuits. We are honored for being selected to chair several new independent standards in our industry, with organizations as IPC and iNEMI. Elmatica’s products include consulting, procurement, manufacturing, and logistics. Elmatica is all about the future of PCB. For more information, click here.

Share

Print


Suggested Items

New Technical Director and Upcoming 2019 EIPC Summer Conference

05/15/2019 | Nolan Johnson and Pete Starkey, I-Connect007
Tarja Rapala-Virtanen is the newest technical director for the EIPC. I-Connect007's Nolan Johnson and long-time EIPC conference attendee Pete Starkey discuss her new role, the upcoming summer conference in Leoben, Austria, and the program in place for the June conference.

Stacked Microvia Reliability: Ongoing Work and Upcoming IPC Conference

04/24/2019 | Pete Starkey, I-Connect007
One year ago, Happy Holden's review of the 2018 IPC High-Reliability Forum reported the presentation of J.R. Strickland and Jerry Magera, who described research at MSI Applied Technology into overcoming the risk of stacked microvia failures escaping standard quality assurance procedures. Their report provided a basis for the IPC white paper IPC-WP-023, which addressed reliability issues associated with stacked microvias and included data collected from several other printed circuit manufacturers.

SEMI’s Cristina Sandoval on Mentoring and Retaining Young Talent

04/16/2019 | Nolan Johnson, I-Connect007
Cristina Sandoval, manager of workforce development and university initiatives for the SEMI Foundation, discusses how two new programs, as well as a long-running high school STEM outreach program, are aiming to address the skills gap within the industry. Sandoval also explains SEMI’s efforts to prepare students to enter the workforce and continuing to develop talent as young professionals join the industry.



Copyright © 2019 I-Connect007. All rights reserved.