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In a recent survey, we asked I-Connect007 readers about lessons that they and their companies have learned since the COVID-19 pandemic began. Survey respondents were asked to pick up to three areas of business operations where they felt the most important lessons have been learned along the way. Not surprisingly, health and safety led the way, but the supply chain, human resources and factory configuration were not too far behind.
At I-Connect007, we use surveys like this to ensure that we are staying up to date with the issues and challenges that are affecting you every day. Check back for more information about how your partners and suppliers are responding to the COVID-19 outbreak.
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Whatever industry we are in, we are a customer and a supplier at the same time. The goal is always 100% customer satisfaction, as dissatisfaction in your customer side will eventually result in problems. For one, according to the results of our survey, the loss of business and reputation can be the consequences of not meeting your customers' needs.
