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Effective January 1, 2021, IPC has promoted Sydney Xiao to president of Asia Operations. Xiao succeeds Philip Carmichael, who served as president of IPC’s Asia Operations from July 2015 to his retirement in December 2020.
In her new role, Xiao will lead IPC’s globalization initiative to expand the association’s member, standards, education and advocacy support to Greater China, Japan, Korea, Thailand and Vietnam. In addition, she will lead the organization’s Asian operations and staff and will lead strategy development and execution. She will remain at IPC’s China office in Shanghai.
Most recently, Xiao served as vice president of Asia Pacific Operations, overseeing the marketing, customer service, member success, finance, human resources and IT teams and working alongside Carmichael, supported IPC’s member service expansion in Japan, Korea and Southeast Asia. Prior to her vice president position, Xiao served as finance director, IPC Asia Pacific Operations and has been with IPC full time since 2012.
“Sydney is well versed in all aspects of IPC’s business, its products, services, and offerings,” said John Mitchell, IPC president and CEO. “For the past few years, Sydney has worked alongside Phil Carmichael charting a course for success for IPC in Asia. Successes include growth in membership and standards and training participation. We look forward to Sydney’s leadership in expanding IPC’s services further into Asia.”
Xiao has a master’s degree in International Business Administration from Tongji University in Shanghai and a bachelor’s degree in Accounting from Shanghai University.