Reading time ( words)
Talking to Crazy: How to Deal with the Irrational and Impossible People in your Life
By Mark Goulston
Copyright 2016 Amacom
Pages: 259 with index
We call know crazy. We all know people who are somewhat irrational or even completely bonkers! But we don’t know how to deal with them, right? Well, put that in the past tense. We did not know how to deal with them until this new book came along.
This is a surprisingly informative and pertinent book. I have to say that I was pleasantly surprised by Mark Goulston’s new book Talking to Crazy: How to Deal with the Irrational and Impossible People in your Life. I picked it up because I thought it would make me smile. I also thought I might just get something out of it because, like you, I know some pretty crazy people. But I was stunned by how effective the advice in this book is, and how much it pertains to my business life as a consultant.
The author is a psychiatrist as well as business coach, so he can write about both sides of an issue. He explains why people act the way they do and how to deal with them.
I especially liked his case studies that used real-life examples to show us how to act with certain people with specific disorders. There is an example of the older software developer who has to deal with a bunch of young Turks who start working with him and want to change everything he has worked on for 15 years. He finds himself getting madder and madder until he starts using a technique he learned from his wife, who in turn learned it from Dr. Goulston. He levels with the younger employees, explains the way he feels, apologizes, and asks for their help in attaining a middle ground where they all benefit from one another’s cooperation, and in the end producing a better product.
This is just one many examples of how to deal with tough people in tough situations. I strongly recommend that you buy this book, read it and keep it handy because you will find it infinitely useful, no matter what profession or life situation you are in. This is good book to have around
Dan Beaulieu, D.B. Management Group
"Broken to Better: 13 Ways Not to fail at Life and Leadership" is simply one of the best books I’ve read this year. In fact, I was so impressed that I decided to reach out to the author, Michael Kurland, to talk about his book, what led him to write it, and what we should all learn from it. Michael was gracious enough to take time out of his busy schedule to share his thoughts on building his business and why he wrote a book about it. I think you will find it provocative and thought provoking.
Nolan Johnson, I-Connect007
In more than one conversation while discussing the industry this week, the themes have included industry turmoil, lots of business opportunities, and the urgent need to build out to meet changing demands. In fact, our July issue of PCB007 Magazine, which publishes later this month, will focus on these very topics. It’s definitely one not to be missed!
These themes also emerged in this week’s top five news items as well. Top stories include an acquisition in the soldering machinery space, sales and service expansion in Mexico, industry data from SIA on semiconductor global sales data, and strong financial numbers from two China-based manufacturers. Now, with the U.S. Congress putting its focus on the PCB industry, things could really heat up. It’s going to be an interesting year.
Dan Beaulieu, D.B. Management Group
I love books, especially good business books. In fact, I read three or four a week which I believe makes me a very discerning critic when it comes to ones with the right message. "A One-Legged Stool: How Shareholder Primacy Has Broken Business (And What We Can Do About It)" by Ed Chambliss is one that can help us in both business and life. It has the right message.
This book is so timely and extremely important now because Chambliss brings to light one of the great wrongs in the thinking of the last century, an error that has broken business for the past 50 years—the idea that we are all in business to make money for our shareholders and (and all others, employees, customers, and vendors be damned). We all know where this has gotten us.