Tim's Takeaways: Clear Communication Takes the Cake

An amazing thing happened just a few days ago, but before I go into detail about it, let me give you a little context to better explain it. First, let me be blunt; I am not a chef. Yes, I did spend time flipping burgers professionally as a teenager, but other than that, my repertoire of culinary delights is pretty limited. A lot of this has to do with my lack of patience. Let’s face it; when it is time to eat, I hate trying to figure out how to cook it.

Coincidently, this lack of patience has made me very popular with the fast food industry. Aside from some breakfast items (including a really cool breakfast sandwich), minute rice, and exploding chicken on the barbecue, I’m kind of a dunce in the kitchen. If it’s peanut butter and jelly sandwiches or microwaving leftovers, I’m your guy. But for everything else, I am way out of my league.

That is why I have to honestly wonder what in the world I was thinking a couple of days ago when I decided to make a cake for my wife on her birthday. I had already ordered a store-bought cake for the occasion (it was a chocolate-chocolate chip Bundt cake, if you wanted to know), but then she mentioned that poppy seed was her most favorite cake flavor ever.

You can never have too much cake for your birthday, I reasoned, so I declared that this was going to be the year of the over-abundant birthday desserts. After a little research, though, I found out that there wasn’t a bakery close enough that could provide me with a poppy seed cake, so I decided to make it myself. “What could go wrong?” I thought, forgetting for the moment about the exploding chicken on the barbecue incident, which caused the backyard neighbors to nearly call the fire department. It should also be noted that I had never baked a cake before—not even from a box mix. Realistically, my chances of success were not good.

haagcake.jpgThe amazing thing that I first mentioned that was a real shocker was that the cake turned out perfectly. It rose like it was supposed to and tasted delicious. My wife absolutely loved it, and all of the neighbors celebrating with us were equally impressed. As much as I would love to pat myself on the back and take a bow on center stage, the truth is I owe this success to one thing and one thing only: I had a great set of instructions and an easy-to-follow recipe for making this cake.

No matter if you are baking a cake or building a circuit board, it’s all about clear communication. If the person writing the recipe had not made the choice to clearly communicate what their intentions were for baking that cake, I would have been lost. A missing ingredient here or an incorrect oven temperature there and my birthday surprise would have ended up in the garbage in the same way a successfully built circuit board starts with clear communication from the designer. Circuit board manufacturers want to create a perfect PCB for you, but they can only do so to the extent of the instructions that you give them. Everything truly does start with design, and whether you have success or not is up to you and how you communicate it.

To read this entire column, which appeared in the June 2019 issue of Design007 Magazine, click here.

Back

2019

Tim's Takeaways: Clear Communication Takes the Cake

07-10-2019

Whether baking a cake or building a circuit board, it’s all about clear communication. If the person writing the recipe had not made the choice to clearly communicate what their intentions were for baking that cake, I would have been lost. A missing ingredient here or an incorrect oven temperature there and my birthday surprise would have ended up in the garbage in the same way a successfully built circuit board starts with clear communication from the designer. Circuit board manufacturers want to create a perfect PCB for you, but they can only do so to the extent of the instructions that you give them.

View Story

Tim's Takeaways: Rules Keep You from Crossing the Line

06-20-2019

Driving rules are designed to keep drivers between the lines of traffic instead of crossing over those lines into dangerous situations. Similarly, design rules are also intended to keep PCB trace routing between the lines instead of crossing over them as well. But you might be surprised how many people refuse to use the full potential of their DRCs to protect themselves, and in some cases, refuse to use them at all.

View Story

Tim's Takeaways: I Think I’ll Go for a Walk

04-08-2019

Many years ago, my boss at a PCB design service bureau had his own unique way of encouraging us to take a break. He would come through the design bay and call out in his deep baritone voice, “DARTS!” and we would all follow him into the break area for a quick game. In addition to the benefits of taking a break, forcing our eyes to focus in and out as we threw a dart was a great way to relieve us all from the eye strain of older CRT monitors.

View Story

Tim's Takeaways: A Job Worth Doing

02-28-2019

I get it. We PCB designers are made of the kind of tough stuff where we will work ourselves to death if given the chance. But in our all of our efforts, are we really doing it right, or could we somehow be doing it better? Let’s take a moment to consider some other ways that we might help ourselves to improve.

View Story
Back

2018

Tim's Takeaways: Contract Positions—Go the Extra Mile

10-10-2018

For newbies just entering the industry or experienced designers who have always worked for a corporation, the transition to contractor can be a real culture shock. The allure of working from home and setting your own hours can quickly be replaced by the realities of chasing jobs and wondering where your next payday will come from. However, there are some wonderful aspects of working as a contractor that can make it very worthwhile.

View Story

Tim's Takeaways: Where Have All the Designers Gone (and Who Will be Taking Their Place)?

08-17-2018

We have a lot to pass on to the new designers. We must stress the importance of understanding of the roots of our industry and why this design knowledge is important. I have worked with many designers who don’t understand anything about the output of their design files. They go through a procedure, hit a series of commands, and presto: The design files are all wrapped up in a neat little zip file ready to go out to the manufacturer. That’s all well and good, until something breaks or a manufacturer has a specific question. It would be a great thing to make sure that the designers of tomorrow understand what a Gerber file and an aperture list really is.

View Story

Tim's Takeaways: Hiring the Right PCB Designer

06-04-2018

Like the rest of you, I’ve had times of unemployment, when your daily job is looking for work. You find yourself writing and then rewriting your resume, searching online forums and job search sites, and applying to every job that you can find. I’ve also hired people, and I know what hiring managers face. But hiring managers may be hurting their companies by drawing up a list of expectations so tight that highly qualified people may be slipping between the cracks.

View Story

Will Cool Technology Attract the Next Generation of PCB Designers?

04-17-2018

If I had the opportunity to design some boards that went into medical detection equipment like my new blood pressure cuff, I would be extremely motivated to do that. Maybe what we should be focusing on is not just playing with the new toys, but showing the younger generation different ways to think about how they can improve upon these new toys.

View Story

Customer Support: What do PCB Designers Really Want?

03-19-2018

First, let’s throw a leash around the elephant in the room. That’s my way of saying, “Here are some things that designers want, but we in the support business just can’t give it to them.” The first one that comes to mind: Customers have asked, manipulated, and even tricked me in their attempts to get free software.

View Story

Tim's Takeaways: Good Support Isn’t Just for Customers

03-06-2018

I have been working in PCB CAD tools customer support for years and years, and it isn’t that often that the tables are turned and I have someone who is supporting me. I’ve got to say, it was a pleasure being the recipient of some quality support.

View Story
Back

2017

True Design Efficiency: Think Before You Click

10-09-2017

At the captive shops that I’ve worked with, where the designers were more involved in the entire design cycle and had better access to the corporate libraries, staff engineers, etc., the story was often the same. Some designers would jump into the deep end of the pool of design without any thought to drowning while others would be so busy lacing up their life preservers of preparation that they would take too long getting out of the shallows and into the depth of their design. So, what’s the best approach here?

View Story

Tim's Takeaways: It Really Wasn’t My Fault

09-07-2017

I once received verbal instructions from an engineer who directed me to make a certain change. I didn’t think anything of it. Many months later, this same engineer told me that there were troubles with the board and all its successive versions because of the change that I had made. He ended up making it right in the end. But in hindsight, what could I have done to save myself a couple of months of suspense and worry?

View Story

Tim's Takeaways: Stepping into the Great Unknown

08-16-2017

Many years ago, I was given the opportunity to switch my career path from senior circuit board designer to CAD systems administrator. I wasn’t certain that I wanted to give up the comfort of being a designer; after all, I had been one for a long time. But I knew that this transition would help my overall knowledge base of everything CAD-related, as well as better position me in my quest for a management position. So, I pulled the trigger and accepted the new job even though the idea of stepping into the great unknown like that was very intimidating.

View Story

Tim's Takeaways: Design Tools of Tomorrow--A Real 'Marvel'

04-05-2017

Imagine if you could interact with your design as a hologram floating in front of you the way Tony Stark did in the movie "Iron Man." Wouldn’t it be amazing if you could pick a section on your holographic design with your hands and expand it to the point where you could peer into it, spin it around, and manipulate it as you desired? Want to push a trace down to a different layer? Just give it a nudge in the right direction and the holographic display changes it to the next layer. Don’t like the way a certain area fill looks? Then just grab it with your fingers and pull it out and throw it into the virtual garbage can.

View Story

Tim's Takeaways: 'Sparks' to the Rescue in RF Design

01-03-2017

Just like the early days of radio where Sparks the radio specialist was in demand to get the job done, we now need RF specialists to work together with electrical engineers to create the intricate designs required for RF circuits. You are now Sparks, the go-to specialist who will take care of RF design business.

View Story
Back

2016

The Basics of Hybrid Design, Part 3

06-16-2016

The world of hybrid design is growing, and we have lots of hybrid-specific functionality built into our software that helps designers meet and conquer the unique hybrid design requirements that they are faced with. And yet many designers out there (and I used to be one of them) have no idea what is meant when people start talking about hybrid design.

View Story

The Basics of Hybrid Design, Part 2

05-16-2016

In the first part of this series, we discussed the basics of hybrid design from the PCB designer’s perspective, and here we will continue that discussion.

View Story

The Principles of Hybrid Design, Part 1

04-25-2016

What exactly is a hybrid design? We are seeing more and more of our customers exploring the world of hybrid design, and we are getting new customers for whom hybrid design is their sole focus. The world of hybrid design is growing and we have lots of hybrid-specific functionality built into our software that helps designers conquer the unique hybrid design requirements.

View Story
Back

2015

Tim's Takeaways: The Utility Belt

05-12-2015

The utility belt is a great thing to have. Batman would be long dead without his, and Tim “The Tool Man” Taylor would be useless without his. But for a circuit board designer, a utility belt is equally important. All of us at one time or another will have questions about the CAD system we use, and one essential tool to have in your utility belt is a list of people you can go to for help. At the top of this list should be your CAD system’s friendly customer support staff (like me).

View Story

DFM: The PCB Designer as Arbitrator

04-08-2015

Design engineering is usually a combination of electrical and mechanical engineers. Although these two groups can have their own dramatic conflicts between each other, they will usually end up working together because they ultimately serve each other’s needs. But the manufacturing engineering requirements usually come from a completely different department or from an outside manufacturing vendor.

View Story
Back

2014

Like it or Not, You're a Role Model

12-24-2014

"During the years that I built my skills as a circuit board designer, many people helped shape my character. Some were impulsively brilliant at laying out a board, while others were steady and consistent in their approach to work, dotting every 'i' and crossing every 't.' But they were all patient with me, answering my questions, showing me the ropes, and setting good examples for me to follow," says Columnist Tim Haag.

View Story

Blink and You Will Miss It

11-05-2014

Tim Haag writes, "Friedrich Nietzsche said, 'That which does not kill us makes us stronger.' Well, that adage certainly proved to be true in my situation. If I hadn't been ripped from my secure position and forced to contract for a short season, who knows how my future would have eventually unfolded. And if it hadn't been for that brief season of hardship, would I have had the strength and flexibility to succeed later on?"

View Story

Tim's Takeaways: Blink and You Will Miss It

11-05-2014

Tim Haag writes, "Friedrich Nietzsche said, 'That which does not kill us makes us stronger.' Well, that adage certainly proved to be true in my situation. If I hadn't been ripped from my secure position and forced to contract for a short season, who knows how my future would have eventually unfolded. And if it hadn't been for that brief season of hardship, would I have had the strength and flexibility to succeed later on?"

View Story

There Are No Stupid Questions

09-10-2014

Many of us who have been designing boards for years have had to deal with annoying questions from "the kids." You know who I mean: The rookies, newbies, greenhorns, or puppies just starting out in their design careers. We've all had to answer questions like, "Why is library development so important?" or "Why is solder mask green?"

View Story

Tim's Takeaways: There Are No Stupid Questions

09-10-2014

Many of us who have been designing boards for years have had to deal with annoying questions from "the kids." You know who I mean: The rookies, newbies, greenhorns, or puppies just starting out in their design careers. We've all had to answer questions like, "Why is library development so important?" or "Why is solder mask green?"

View Story

Design Rule Checks - For Your Protection

07-09-2014

Columnist Tim Haag writes, "I have designed multitudes of PCBs over the years, but I have a confession to make: It can be hard for me to run that final design rule check. I know that it is important, but at the end of a long design cycle, I just want to be done. I don't want to redo anything, and I sure don't want to look at my own errors. Do any of you feel that way?"

View Story

Tim's Takeaways: Design Rule Checks - For Your Protection

07-09-2014

Columnist Tim Haag writes, "I have designed multitudes of PCBs over the years, but I have a confession to make: It can be hard for me to run that final design rule check. I know that it is important, but at the end of a long design cycle, I just want to be done. I don't want to redo anything, and I sure don't want to look at my own errors. Do any of you feel that way?"

View Story

Customer Support: Not Just for Customers Anymore

06-04-2014

Columnist Tim Haag writes, "In my role as the customer support manager, I have seen plenty of examples of customer support. But my point here is not to focus on customer support as a function of a support technician. Instead, I want to explore the concept of how we should all strive to provide the best level of customer support in our jobs, no matter what we do."

View Story
Copyright © 2019 I-Connect007. All rights reserved.